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Privacy Policy

​Effective Date: September 15, 2025

Owner & Operator: Rooted Threads, LLC (Atlanta, Georgia – U.S.-based)

Website: ourrootedthreads.com

​

1. Overview

Rooted Threads, LLC (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us online. By using our site, you consent to the practices described in this Policy.

2. Information We Collect

When you interact with our website, we may collect:

  • Personal Information: name, shipping/billing address, email, phone number, payment details (via secure third-party processors).

  • Order Information: products purchased, preferences, order history.

  • Technical Data: IP address, browser type, device information, cookies, and analytics data.

  • Voluntary Submissions: reviews, testimonials, or content you choose to share.

We do not knowingly collect information from children under 13.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders.

  • Communicate with you about your order status or customer service issues.

  • Send promotional messages and updates (you may opt out at any time).

  • Improve our website, services, and product offerings.

  • Comply with legal obligations and prevent fraudulent activity.

4. Sharing of Information

  • Service Providers: We share necessary information with third-party vendors (e.g., payment processors, shipping carriers) only to complete your transactions.

  • Legal Compliance: We may disclose information if required by law, regulation, or valid legal process.

  • No Sale of Data: We do not sell, rent, or trade your personal information to third parties.

5. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Keep items in your cart.

  • Remember your preferences.

  • Collect analytics to improve your experience.

You can disable cookies in your browser, but some features may not function properly.

6. Data Retention & Security

  • We retain your personal information only as long as necessary to fulfill orders and meet legal requirements.

  • We use secure hosting, encrypted transactions, and restricted access to protect your information.

  • While no system is 100% secure, we take reasonable steps to safeguard your data.

7. Communication Preferences

By providing your contact information, you agree to receive transactional emails (order confirmations, shipping updates) and promotional messages.

  • To unsubscribe from promotional communications, email hello@ourrootedthreads.com or click the “unsubscribe” link (if available).

  • Order and service-related communications cannot be opted out, as they are required for fulfillment.

8. Customer Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates.

  • Request deletion of your personal data, subject to business/legal obligations.

To make a request, contact issue@ourrootedthreads.com.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Your continued use of the website after updates constitutes acceptance of the revised Policy.

Contact Us
For questions, requests, or concerns about this Privacy Policy, contact us at:

© 2025 Rooted Threads, LLC. All Rights Reserved.

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